Upgrading your phone system – the 7 questions to ask

2019-03-19T05:08:03+00:00July 27th, 2018|Categories: Blog, Latest News|

Can you add or remove users during the service contract? Do you have to pay for devices or for users? Is the call quality going to be the same? Are there any exit clauses in the service contract? Do you have to rent the phones for longer than the service contract? What’s included in the minutes bundle? Does the system offer web-based user self-administration? New software-based communications solutions don’t need dedicated hardware in the storeroom or data closet anymore, because the entire system runs in the cloud. In many instances, “hard phones” such as your desk phone are not even required. New phone solutions often include a “soft phone” or “client” that runs on many different devices, such as your PC, tablet or smartphone. This means you can add or remove users whenever you need [...]